Proverbia

Support

How can we help?

Write to wallmidia.ltda@gmail.com. We reply within 2 business days.

How do I cancel my subscription?

On your iPhone: Settings › your name › Subscriptions › Proverbia › Cancel. You keep access until the end of the paid period.

I got a new iPhone. How do I get my subscription back?

In the app: Settings › Subscription › Restore purchases, using the same Apple ID you bought with.

How do I delete my data?

In the app: Settings › Privacy › Delete my data. Everything is removed right away. See the privacy policy.

The reminder doesn't arrive.

In the app: Settings › Daily reminder on. On your iPhone: Settings › Notifications › Proverbia › Allow Notifications.

I want a refund.

Payments are handled by Apple: request it at reportaproblem.apple.com.